RME User Forum

scottkrk · 2009-10-15 09:25:20

If I load a song and then turn on FF800 I have a Kernel Panic 100% of the time.

The obvious workaround is to remember to turn on the interface first, but I also experience random crashes, so I thought it might be easier to track this 100% repeatable bug down first.

I have attached two Crash Reports below.

Please advise if you need anymore information.

Cheers,
Scott

Crash Report 1
Interval Since Last Panic Report: 215341 sec
Panics Since Last Report: 1
Anonymous UUID: 0D5DBC77-8B1D-4084-BD45-A4F7A2C55F45

Thu Oct 15 17:52:08 2009
panic(cpu 4 caller 0x2a6ac2): Kernel trap at 0x00b9f36d, type 14=page fault, registers:
CR0: 0x8001003b, CR2: 0x00000000, CR3: 0x00100000, CR4: 0x00000660
EAX: 0x8e70bd5c, EBX: 0x8e70bd44, ECX: 0x184caf00, EDX: 0x00000000
CR2: 0x00000000, EBP: 0x8e70bce8, ESI: 0x00000310, EDI: 0xfff1a000
EFL: 0x00010202, EIP: 0x00b9f36d, CS: 0x00000008, DS: 0x00000010
Error code: 0x00000000

Backtrace (CPU 4), Frame : Return Address (4 potential args on stack)
0x8e70bad8 : 0x21acfa (0x5ce650 0x8e70bb0c 0x223156 0x0)
0x8e70bb28 : 0x2a6ac2 (0x590a50 0xb9f36d 0xe 0x590c1a)
0x8e70bc08 : 0x29c968 (0x8e70bc20 0x246 0x8e70bce8 0xb9f36d)
0x8e70bc18 : 0xb9f36d (0xe 0xfff10048 0x10 0x290010)
0x8e70bce8 : 0xba45d2 (0x184caf00 0x17b2bea4 0x1 0x8e70bd24)
0x8e70bd78 : 0xb9fd2c (0x18a5e780 0x184caf00 0x8e70bdaf 0x0)
0x8e70bdc8 : 0xb6c953 (0x184caf00 0x3 0x0 0xffffffff)
0x8e70be28 : 0x84d6ca40 (0x1d975e80 0x1690a570 0x310 0x3)
0x8e70beb8 : 0x84d6b845 (0x760f2004 0x1c 0x7 0x3)
0x8e70bf88 : 0x84d6baa2 (0x176da000 0x2 0x324 0x0)
0x8e70bfa8 : 0x84d69591 (0x176da000 0x184cae00 0x8e70bfc8 0x22700b)
0x8e70bfc8 : 0x29c68c (0x760dc000 0x0 0x10 0x18257cc0)
Kernel Extensions in backtrace (with dependencies):
com.RME.driver.FirefaceAudioDriver(2.64)@0x84d68000->0x84d70fff
dependency: com.apple.iokit.IOAudioFamily(1.7.0fc16)@0xbdb000
dependency: com.apple.iokit.IOFireWireFamily(4.1.7)@0xb53000
com.apple.driver.AppleFWOHCI(4.3.4)@0xb96000->0xbbbfff
dependency: com.apple.iokit.IOPCIFamily(2.6)@0x93e000
dependency: com.apple.iokit.IOFireWireFamily(4.1.7)@0xb53000
com.apple.iokit.IOFireWireFamily(4.1.7)@0xb53000->0xb95fff

BSD process name corresponding to current thread: kernel_task

Mac OS version:
10B504

Kernel version:
Darwin Kernel Version 10.0.0: Fri Jul 31 22:47:34 PDT 2009; root:xnu-1456.1.25~1/RELEASE_I386
System model name: MacPro3,1 (Mac-F42C88C8)

System uptime in nanoseconds: 628598705176
unloaded kexts:
com.apple.driver.AppleFileSystemDriver 2.0 (addr 0xbd4000, size 0x12288) - last unloaded 112833162035
loaded kexts:
com.RME.driver.FirefaceAudioDriver 2.64 - last loaded 236115990940
com.paceap.kext.pacesupport.snowleopard 5.7.2
com.uaudio.driver.UAD2Pcie 5.4
at.obdev.nke.LittleSnitch 2.2.05
com.apple.filesystems.autofs 2.1.0
com.apple.driver.AppleHWSensor 1.9.2d0
com.apple.driver.AppleHDA 1.7.4a1
com.apple.driver.AppleUpstreamUserClient 3.0.5
com.apple.kext.ATIFramebuffer 6.0.2
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AudioIPCDriver 1.1.0
com.apple.driver.AppleMCEDriver 1.1.9
com.apple.driver.AppleIntelPenrynProfile 17
com.apple.driver.ACPI_SMC_PlatformPlugin 3.4.0a20
com.apple.ATIRadeonX2000 6.0.2
com.apple.driver.AppleLPC 1.4.6
com.apple.driver.AppleHIDKeyboard 1.1.5f1
com.apple.iokit.SCSITaskUserClient 2.5.1
com.apple.BootCache 31
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.iokit.IOAHCIBlockStorage 1.5.0
com.apple.driver.AppleIntel8254XEthernet 2.1.1b7
com.apple.driver.AppleFWOHCI 4.3.4
com.apple.driver.AppleAHCIPort 2.0.0
com.apple.driver.AppleIntelPIIXATA 2.5.0
com.apple.driver.AppleUSBHub 3.7.8
com.apple.driver.AppleEFINVRAM 1.3.0
com.apple.driver.AppleUSBEHCI 3.7.5
com.apple.driver.AppleUSBUHCI 3.7.5
com.apple.driver.AppleACPIButtons 1.3
com.apple.driver.AppleRTC 1.3
com.apple.driver.AppleHPET 1.4
com.apple.driver.AppleSMBIOS 1.4
com.apple.driver.AppleACPIEC 1.3
com.apple.driver.AppleAPIC 1.4
com.apple.driver.AppleIntelCPUPowerManagementClient 90.0.0
com.apple.security.sandbox 0
com.apple.security.quarantine 0
com.apple.nke.applicationfirewall 2.0.11
com.apple.driver.AppleIntelCPUPowerManagement 90.0.0
com.apple.driver.AppleProfileReadCounterAction 17
com.apple.driver.DspFuncLib 1.7.4a1
com.apple.driver.AppleProfileTimestampAction 10
com.apple.driver.AppleProfileThreadInfoAction 14
com.apple.driver.AppleProfileRegisterStateAction 10
com.apple.driver.AppleProfileKEventAction 10
com.apple.driver.AppleProfileCallstackAction 20
com.apple.iokit.IOFireWireIP 2.0.3
com.apple.iokit.IOSurface 73.0
com.apple.iokit.IOBluetoothSerialManager 2.2.1f7
com.apple.iokit.IOSerialFamily 10.0.2
com.apple.iokit.IOAudioFamily 1.7.0fc16
com.apple.kext.OSvKernDSPLib 1.3
com.apple.iokit.AppleProfileFamily 40
com.apple.driver.AppleHDAController 1.7.4a1
com.apple.iokit.IOHDAFamily 1.7.4a1
com.apple.driver.AppleSMC 3.0.1d2
com.apple.driver.IOPlatformPluginFamily 3.4.0a20
com.apple.iokit.IONDRVSupport 2.0
com.apple.kext.ATI2600Controller 6.0.2
com.apple.kext.ATISupport 6.0.2
com.apple.iokit.IOGraphicsFamily 2.0
com.apple.driver.CSRUSBBluetoothHCIController 2.2.1f7
com.apple.driver.AppleUSBBluetoothHCIController 2.2.1f7
com.apple.iokit.IOBluetoothFamily 2.2.1f7
com.apple.driver.AppleUSBHIDMouse 1.3.0f1
com.apple.driver.AppleHIDMouse 1.3.0f1
com.apple.iokit.IOUSBHIDDriver 3.7.5
com.apple.driver.AppleUSBMergeNub 3.7.5
com.apple.iokit.IOSCSIBlockCommandsDevice 2.5.1
com.apple.iokit.IOUSBMassStorageClass 2.5.0
com.apple.driver.AppleUSBComposite 3.7.5
com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.5.1
com.apple.iokit.IOBDStorageFamily 1.6
com.apple.iokit.IODVDStorageFamily 1.6
com.apple.iokit.IOCDStorageFamily 1.6
com.apple.driver.XsanFilter 402.1
com.apple.iokit.IOATAPIProtocolTransport 2.5.0
com.apple.iokit.IOSCSIArchitectureModelFamily 2.5.1
com.apple.iokit.IONetworkingFamily 1.8
com.apple.iokit.IOFireWireFamily 4.1.7
com.apple.iokit.IOAHCIFamily 2.0.0
com.apple.iokit.IOATAFamily 2.5.0
com.apple.iokit.IOUSBUserClient 3.7.5
com.apple.iokit.IOUSBFamily 3.7.8
com.apple.driver.AppleEFIRuntime 1.3.0
com.apple.iokit.IOHIDFamily 1.6.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 6
com.apple.driver.DiskImages 281
com.apple.iokit.IOStorageFamily 1.6
com.apple.driver.AppleACPIPlatform 1.3
com.apple.iokit.IOPCIFamily 2.6
com.apple.iokit.IOACPIFamily 1.3.0
Model: MacPro3,1, BootROM MP31.006C.B05, 8 processors, Quad-Core Intel Xeon, 2.8 GHz, 16 GB, SMC 1.25f4
Graphics: ATI Radeon HD 2600 XT, ATI Radeon HD 2600, PCIe, 256 MB
Memory Module: global_name
Bluetooth: Version 2.2.1f7, 2 service, 0 devices, 1 incoming serial ports
Network Service: Ethernet 1, Ethernet, en0
PCI Card: Universal Audio UAD-2 Quad, sppci_othermultimedia, Slot-3
PCI Card: ATI Radeon HD 2600, Display, Slot-1
Serial ATA Device: ST31000528AS, 931.51 GB
Serial ATA Device: ST31000528AS, 931.51 GB
Serial ATA Device: ST3320820AS_P, 298.09 GB
Parallel ATA Device: PIONEER DVD-RW DVR-112D
USB Device: Hub, 0x0424 (SMSC), 0x2502, 0xfd400000
USB Device: USB2223, 0x0424 (SMSC), 0x223a, 0xfd420000
USB Device: Hub, 0x0424 (SMSC), 0x2504, 0xfd410000
USB Device: Keyboard Hub, 0x05ac (Apple Inc.), 0x1006, 0xfd412000
USB Device: Apple Optical USB Mouse, 0x05ac (Apple Inc.), 0x0304, 0xfd412300
USB Device: Apple Keyboard, 0x05ac (Apple Inc.), 0x0220, 0xfd412200
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8206, 0x5d200000
USB Device: Hub, 0x0451 (Texas Instruments), 0x1446, 0x3d100000
USB Device: Generic USB Hub, 0x058f (Alcor Micro, Corp.), 0x9254, 0x3d110000
USB Device: iLok, 0x088e, 0x5036, 0x3d112000
USB Device: iLok, 0x088e, 0x5036, 0x3d113000
USB Device: XSKey, 0x086a, 0x0041, 0x3d114000
USB Device: ProtectExecuter, 0x0819, 0x0101, 0x3d111000
FireWire Device: built-in_hub, Up to 800 Mb/sec

Crash Report 2
Interval Since Last Panic Report: -14 sec
Panics Since Last Report: 1
Anonymous UUID: 0D5DBC77-8B1D-4084-BD45-A4F7A2C55F45

Thu Oct 15 18:01:59 2009
panic(cpu 2 caller 0x2a6ac2): Kernel trap at 0x00b9f37d, type 14=page fault, registers:
CR0: 0x8001003b, CR2: 0x000000ff, CR3: 0x00100000, CR4: 0x00000660
EAX: 0x8e7a3d38, EBX: 0x8e7a3d34, ECX: 0xffffffff, EDX: 0x1825ed00
CR2: 0x000000ff, EBP: 0x8e7a3ce8, ESI: 0x00000310, EDI: 0xee8a2000
EFL: 0x00010202, EIP: 0x00b9f37d, CS: 0x00000008, DS: 0x00000010
Error code: 0x00000000

Backtrace (CPU 2), Frame : Return Address (4 potential args on stack)
0x8e7a3ad8 : 0x21acfa (0x5ce650 0x8e7a3b0c 0x223156 0x0)
0x8e7a3b28 : 0x2a6ac2 (0x590a50 0xb9f37d 0xe 0x590c1a)
0x8e7a3c08 : 0x29c968 (0x8e7a3c20 0x286 0x8e7a3ce8 0xb9f37d)
0x8e7a3c18 : 0xb9f37d (0xe 0x48 0x10 0x290010)
0x8e7a3ce8 : 0xba45d2 (0x16920e00 0x16915504 0x1 0x8e7a3d24)
0x8e7a3d78 : 0xb9fd2c (0x1f610d80 0x16920e00 0x8e7a3daf 0x0)
0x8e7a3dc8 : 0xb6c953 (0x16920e00 0x3 0x0 0xffffffff)
0x8e7a3e28 : 0x84e32a40 (0x20535b00 0x16909240 0x310 0x3)
0x8e7a3eb8 : 0x84e31845 (0x760ef004 0x1c 0x7 0x3)
0x8e7a3f88 : 0x84e31aa2 (0x1f630600 0x2 0x324 0x0)
0x8e7a3fa8 : 0x84e2f591 (0x1f630600 0x16928a00 0x0 0x22700b)
0x8e7a3fc8 : 0x29c68c (0x760ec000 0x0 0x29c69b 0x16f617a8)
Kernel Extensions in backtrace (with dependencies):
com.RME.driver.FirefaceAudioDriver(2.64)@0x84e2e000->0x84e36fff
dependency: com.apple.iokit.IOAudioFamily(1.7.0fc16)@0xbdb000
dependency: com.apple.iokit.IOFireWireFamily(4.1.7)@0xb53000
com.apple.driver.AppleFWOHCI(4.3.4)@0xb96000->0xbbbfff
dependency: com.apple.iokit.IOPCIFamily(2.6)@0x93e000
dependency: com.apple.iokit.IOFireWireFamily(4.1.7)@0xb53000
com.apple.iokit.IOFireWireFamily(4.1.7)@0xb53000->0xb95fff

BSD process name corresponding to current thread: kernel_task

Mac OS version:
10B504

Kernel version:
Darwin Kernel Version 10.0.0: Fri Jul 31 22:47:34 PDT 2009; root:xnu-1456.1.25~1/RELEASE_I386
System model name: MacPro3,1 (Mac-F42C88C8)

System uptime in nanoseconds: 531576334791
unloaded kexts:
com.apple.driver.AppleFileSystemDriver 2.0 (addr 0xbd4000, size 0x12288) - last unloaded 115722748446
loaded kexts:
com.RME.driver.FirefaceAudioDriver 2.64 - last loaded 401321985772
com.paceap.kext.pacesupport.snowleopard 5.7.2
com.uaudio.driver.UAD2Pcie 5.4
at.obdev.nke.LittleSnitch 2.2.05
com.apple.filesystems.autofs 2.1.0
com.apple.driver.AppleHWSensor 1.9.2d0
com.apple.driver.AppleUpstreamUserClient 3.0.5
com.apple.driver.AppleHDA 1.7.4a1
com.apple.kext.ATIFramebuffer 6.0.2
com.apple.ATIRadeonX2000 6.0.2
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AudioIPCDriver 1.1.0
com.apple.driver.AppleMCEDriver 1.1.9
com.apple.driver.AppleIntelPenrynProfile 17
com.apple.driver.AppleLPC 1.4.6
com.apple.driver.ACPI_SMC_PlatformPlugin 3.4.0a20
com.apple.driver.AppleHIDKeyboard 1.1.5f1
com.apple.iokit.SCSITaskUserClient 2.5.1
com.apple.BootCache 31
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.iokit.IOAHCIBlockStorage 1.5.0
com.apple.driver.AppleIntel8254XEthernet 2.1.1b7
com.apple.driver.AppleFWOHCI 4.3.4
com.apple.driver.AppleAHCIPort 2.0.0
com.apple.driver.AppleUSBHub 3.7.8
com.apple.driver.AppleIntelPIIXATA 2.5.0
com.apple.driver.AppleEFINVRAM 1.3.0
com.apple.driver.AppleUSBEHCI 3.7.5
com.apple.driver.AppleUSBUHCI 3.7.5
com.apple.driver.AppleACPIButtons 1.3
com.apple.driver.AppleRTC 1.3
com.apple.driver.AppleHPET 1.4
com.apple.driver.AppleSMBIOS 1.4
com.apple.driver.AppleACPIEC 1.3
com.apple.driver.AppleAPIC 1.4
com.apple.driver.AppleIntelCPUPowerManagementClient 90.0.0
com.apple.security.sandbox 0
com.apple.security.quarantine 0
com.apple.nke.applicationfirewall 2.0.11
com.apple.driver.AppleIntelCPUPowerManagement 90.0.0
com.apple.driver.AppleProfileReadCounterAction 17
com.apple.driver.DspFuncLib 1.7.4a1
com.apple.driver.AppleProfileTimestampAction 10
com.apple.driver.AppleProfileThreadInfoAction 14
com.apple.driver.AppleProfileRegisterStateAction 10
com.apple.driver.AppleProfileKEventAction 10
com.apple.driver.AppleProfileCallstackAction 20
com.apple.iokit.IONDRVSupport 2.0
com.apple.kext.ATI2600Controller 6.0.2
com.apple.kext.ATISupport 6.0.2
com.apple.iokit.IOFireWireIP 2.0.3
com.apple.iokit.IOSurface 73.0
com.apple.iokit.IOGraphicsFamily 2.0
com.apple.iokit.IOBluetoothSerialManager 2.2.1f7
com.apple.iokit.IOSerialFamily 10.0.2
com.apple.iokit.IOAudioFamily 1.7.0fc16
com.apple.kext.OSvKernDSPLib 1.3
com.apple.driver.AppleHDAController 1.7.4a1
com.apple.iokit.IOHDAFamily 1.7.4a1
com.apple.iokit.AppleProfileFamily 40
com.apple.driver.AppleSMC 3.0.1d2
com.apple.driver.IOPlatformPluginFamily 3.4.0a20
com.apple.driver.CSRUSBBluetoothHCIController 2.2.1f7
com.apple.driver.AppleUSBBluetoothHCIController 2.2.1f7
com.apple.iokit.IOBluetoothFamily 2.2.1f7
com.apple.driver.AppleUSBHIDMouse 1.3.0f1
com.apple.driver.AppleHIDMouse 1.3.0f1
com.apple.iokit.IOUSBHIDDriver 3.7.5
com.apple.driver.AppleUSBMergeNub 3.7.5
com.apple.iokit.IOSCSIBlockCommandsDevice 2.5.1
com.apple.iokit.IOUSBMassStorageClass 2.5.0
com.apple.driver.AppleUSBComposite 3.7.5
com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.5.1
com.apple.iokit.IOBDStorageFamily 1.6
com.apple.iokit.IODVDStorageFamily 1.6
com.apple.iokit.IOCDStorageFamily 1.6
com.apple.driver.XsanFilter 402.1
com.apple.iokit.IOATAPIProtocolTransport 2.5.0
com.apple.iokit.IOSCSIArchitectureModelFamily 2.5.1
com.apple.iokit.IONetworkingFamily 1.8
com.apple.iokit.IOFireWireFamily 4.1.7
com.apple.iokit.IOAHCIFamily 2.0.0
com.apple.iokit.IOATAFamily 2.5.0
com.apple.iokit.IOUSBUserClient 3.7.5
com.apple.iokit.IOUSBFamily 3.7.8
com.apple.driver.AppleEFIRuntime 1.3.0
com.apple.iokit.IOHIDFamily 1.6.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 6
com.apple.driver.DiskImages 281
com.apple.iokit.IOStorageFamily 1.6
com.apple.driver.AppleACPIPlatform 1.3
com.apple.iokit.IOPCIFamily 2.6
com.apple.iokit.IOACPIFamily 1.3.0
Model: MacPro3,1, BootROM MP31.006C.B05, 8 processors, Quad-Core Intel Xeon, 2.8 GHz, 16 GB, SMC 1.25f4
Graphics: ATI Radeon HD 2600 XT, ATI Radeon HD 2600, PCIe, 256 MB
Memory Module: global_name
Bluetooth: Version 2.2.1f7, 2 service, 0 devices, 1 incoming serial ports
Network Service: Ethernet 1, Ethernet, en0
PCI Card: Universal Audio UAD-2 Quad, sppci_othermultimedia, Slot-3
PCI Card: ATI Radeon HD 2600, Display, Slot-1
Serial ATA Device: ST31000528AS, 931.51 GB
Serial ATA Device: ST31000528AS, 931.51 GB
Serial ATA Device: ST3320820AS_P, 298.09 GB
Parallel ATA Device: PIONEER DVD-RW DVR-112D
USB Device: Hub, 0x0424 (SMSC), 0x2502, 0xfd400000
USB Device: Hub, 0x0424 (SMSC), 0x2504, 0xfd410000
USB Device: Keyboard Hub, 0x05ac (Apple Inc.), 0x1006, 0xfd412000
USB Device: Apple Optical USB Mouse, 0x05ac (Apple Inc.), 0x0304, 0xfd412300
USB Device: Apple Keyboard, 0x05ac (Apple Inc.), 0x0220, 0xfd412200
USB Device: USB2223, 0x0424 (SMSC), 0x223a, 0xfd420000
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8206, 0x5d200000
USB Device: Hub, 0x0451 (Texas Instruments), 0x1446, 0x3d100000
USB Device: Generic USB Hub, 0x058f (Alcor Micro, Corp.), 0x9254, 0x3d110000
USB Device: iLok, 0x088e, 0x5036, 0x3d113000
USB Device: ProtectExecuter, 0x0819, 0x0101, 0x3d111000
USB Device: XSKey, 0x086a, 0x0041, 0x3d114000
USB Device: iLok, 0x088e, 0x5036, 0x3d112000
FireWire Device: built-in_hub, Up to 800 Mb/sec

S-E Hansson · 2009-10-15 14:46:16

Hi,

If you mean turn on FF when app is already running ?
I personally never do this with any app on Mac or PC
always turn on FF before running OS or after but before any app !

hope it helps

regards S-EH

Timur · 2009-10-15 15:22:18

It's generally a good idea to turn on the FF before starting the APP, but it should not be necessary. On OS X it's common that you can plugin interfaces after application start and on Windows the RME drivers allow this, too (which is a very special and uncommon feature).

scottkrk · 2009-10-16 07:23:54

I wholeheartedly agree that it is best practice to turn on the FF before starting an audio app (Logic 9.0.2 in my case), but forgetting to do so should not cause a Kernel Panic, it certainly didn't in the past.

As I said in my original post, my main concern is random crashes when using 10.6.1 /logic 9.0.2 and FF800 Driver 2.6.4 FF800, I am posting the two crash reports because the bug is 100% reproducible.

BTW If Matthias is reading this and interested:

- When I installed 2.6.4a the FF800 was not recognised (it still shows up in system profiler)
- I have since downgraded to driver 2.6.2a and FF800 is recognised and forgetting to turn on the FF800 will not crash my machine.
- I will stick with this configuration until you have a chance to test FF800 with Logic 9.0.2 and Mac OSX 10.6.1.

**Please note I am not blaming RME for this problem I appreciate a lot has changed recently.**

Cheers,
Scott

Last edited by scottkrk (2009-10-16 07:25:48)

emdebee · 2009-10-16 07:55:57

scottkrk wrote:
- When I installed 2.6.4a the FF800 was not recognised (it still shows up in system profiler)

I had the same issue with my FF800 not being recognised after updating to 2.6.4a (firmware revision 2.47) - I freaked, rolled back to 2.6.3 - still no go! I then reinstalled 2.6.4a after which it was recognised... ?

scottkrk · 2009-10-16 09:38:29

emdebee wrote:
scottkrk wrote:
- When I installed 2.6.4a the FF800 was not recognised (it still shows up in system profiler)
I had the same issue with my FF800 not being recognised after updating to 2.6.4a (firmware revision 2.47) - I freaked, rolled back to 2.6.3 - still no go! I then reinstalled 2.6.4a after which it was recognised... ?

emdebee,

Thanks for the tip, I installed 2.6.4a twice and FireFace was recognised and plays audio, hopefully we will hear when they have had a chance to test with LP 9.0.2/OSX10.6.1.

Cheers,
Scott

emdebee · 2009-10-16 10:13:36

scottkrk wrote:
emdebee wrote:
scottkrk wrote:
- When I installed 2.6.4a the FF800 was not recognised (it still shows up in system profiler)
I had the same issue with my FF800 not being recognised after updating to 2.6.4a (firmware revision 2.47) - I freaked, rolled back to 2.6.3 - still no go! I then reinstalled 2.6.4a after which it was recognised... ?
emdebee,

Thanks for the tip, I installed 2.6.4a twice and FireFace was recognised and plays audio, hopefully we will hear when they have had a chance to test with LP 9.0.2/OSX10.6.1.

Cheers,
Scott

Glad it worked!

BTW - what firmware revision are you using with the FF800? Oops - just looked at your sig... v2.70 right? With or without TCO?

Sorry about all of the questions but I am trying to figure out if I should flash my FF800 to v2.70 - no TCO installed...

Last edited by emdebee (2009-10-16 10:26:25)

MC · 2009-10-16 11:21:40

The new installer reliably deletes all old driver files. BUT, this is a simple installer provided by Apple and it does not give any useful feedback to the user. We are pretty sure that in your cases - as you had 2.64 already installed - the installer decided to not install the new version as you had one with a similar name already on your computer (which the installer just deleted...). In other words: we should have labelled this one 2.65, and you ended up with no driver installed at all (which the installer will NOT tell you!).

So for anyone not having 2.64 it should work flawlessly, the others need to install it two times.

BTW, we are testing with Logic 9 all the time. No crash on our computers so far, but we will check with Logic already running again..

S-E Hansson · 2009-10-16 12:52:17

I have already installed 2.64a two times but
with my FF 800 I get no connection just red host light now !
was working before with 2.64 and fut 2.70
what can I try here ?

MBP (early 2008) SL 10.6.1

thanks

update smile
simply delete old installation files
http://www.rme-audio.de/forum/viewtopic.php?id=4602

now it works fine here big_smile

regards S-EH

Last edited by S-E Hansson (2009-10-16 13:45:10)

wolfman · 2009-10-16 16:55:22

Hi,

I had many problems with the last drivers on my setup and, unfortunately, my system still freezes with the new driver v. 2.64a. The bug happens when I start the Mac (if I launch the Audio and Midi setup utility, the current highlighted entry is Internal Output). Then I turn the FF800 on (a new entry is created in the Audio and Midi setup, but the selected entry is still Internal Output). Finally, when I launch iTunes (v. 9.0.1) and try to play a song, the system freezes and I have to restart the computer by holding the power button.

And I can confirm that Logic freezes here, as well, when you start the FF800 with Logic already running.

My current configuration is :
- Mac Pro early 2008 w/ 2 x 2.8 GHz Quad-Core Xeon & 6 GB RAM
- OS 10.6.1 w/ 64 bits kernel and extensions
- RME Fireface 800 w/ driver 2.64a & firmware 2.47
- Logic Pro 9.0.2

Any thoughts ?

MC · 2009-10-16 21:27:13

Please update to firmware 2.70. Did you check that the kext driver file is really the 2.64a?

Apart from that I have to check that the new driver fix had been done for 64 bit kernel mode too. It might be that this first fix is 32 bit tested only.

wolfman · 2009-10-16 23:56:03

Thanks Matthias , the firmware update solved my problem.
Now, if I launch iTunes *before* I turn FF800 on, the whole system freezes just the same...
Then 2.70 firmware didn't help with Logic 9 bug either.
Hope this helps...

MC · 2009-10-17 07:41:31

Launching the app before starting the FF has been reported already as problem, we will check this again.

mattrixx · 2009-10-18 07:47:40

Hi Matthias,
i can confirm the above also.
Most of the time, from boot up, I need to power cycle the Fireface 800, as it launches with the wrong ID number under fireface settings, therefore I get the prompts from Logic telling me that the old interface is not available and to use this new one etc etc.
So power cycling results in the whole computer hanging (MacPro 10.6.1, Logic 9.0.2, kernal driver 2.64 driver 2.64, Unit #937C69B7 v2.70, although it has been identified incorrectly for sometime now on a cold boot)

Cheers,
Matt

MC · 2009-10-18 09:20:16

I wrote to you before that a changing ID is not a driver bug or problem, but hardware malfunction.

wolfman · 2009-10-19 12:50:41

BTW, those old freezing problems came back after simply suspending the mac activity. Actually, when I wake up the mac and launch the FF800, the launch of the first app that uses audio (iTunes, Logic, etc.) will systematically freeze the system.
I had to reinstall the 2.62a driver yesterday. The first install was unsuccessful though, and I had to delete all the FF driver and apps before a second install. It's working now but I won't send the machine to sleep for now.

paviglianiti · 2009-10-19 13:36:16

http://www.rme-audio.de/forum/viewtopic.php?id=6457

Still think it's a SL, kernel extensions, firewire bus related issue.

Last edited by paviglianiti (2009-10-19 14:21:00)

wolfman · 2009-10-19 15:16:23

@paviglianiti : I just booted SL with 32 bit kernel & extensions, then repaired permissions. On first launch I had no sound in iTunes, so I rebooted the machine and on second launch I had a kernel panic. On third launch iTunes just freezed SL like it used to.

Anyway, I've got urgent work to do on Logic now, so I guess it's time for me to cease experiments on SL. I'll stay on 10.6/64 bit kernel for a while, being very careful with my handling, and if it's still too messy I'll grab my 10.5.8 disk image from SuperDuper.

I suppose RME are working hard on those problems, so good luck with them! I'll come back and check later when the work is done. Hopefully not too far away from now...

scottkrk · 2009-10-20 07:26:43

paviglianiti,

Thanks for the info, hopefully Apple are aware of the issue, and will fix in 10.6.2.

I for one have been submitting my crash reports to Apple.

Cheers,
Scott

DiScO · 2009-10-21 00:52:55

MC wrote:
Please update to firmware 2.70. Did you check that the kext driver file is really the 2.64a?

Apart from that I have to check that the new driver fix had been done for 64 bit kernel mode too. It might be that this first fix is 32 bit tested only.

Just a question on this if you don't mind. I had 2.64 installed before 2.64a and had no problems installing 2.64a other than the fact the kext file is showing the version number 2.64. I installed twice as mentioned above so don't think I have the correct version?

Cheers.

mocker · 2009-10-21 11:02:53

S-E Hansson wrote:
I have already installed 2.64a two times but
with my FF 800 I get no connection just red host light now !
was working before with 2.64 and fut 2.70
what can I try here ?

MBP (early 2008) SL 10.6.1

thanks

update
simply delete old installation files
http://www.rme-audio.de/forum/viewtopic.php?id=4602

now it works fine here

regards S-EH

Same here, so when FF doesn't work after 2.64a, do the same, delete the old files.

scottkrk · 2009-10-29 06:40:53

Two weeks on from the original post and no fixes or progress updates, a little bit disappointing.

With 2.6.4a I have to shutdown the computer, power-up FF800, and then launch Logic 9.0.2 otherwise I have a kernel panic.

I have a simple setup 1x UAD2 card, 2x iLoks and 1x elicenser

Crash report, I started the FF800 before starting logic.

Interval Since Last Panic Report: 174220 sec
Panics Since Last Report: 1
Anonymous UUID: 0D5DBC77-8B1D-4084-BD45-A4F7A2C55F45

Thu Oct 29 16:30:31 2009
panic(cpu 7 caller 0x2a6ac2): Kernel trap at 0x8d64b36d, type 14=page fault, registers:
CR0: 0x8001003b, CR2: 0x00000000, CR3: 0x00100000, CR4: 0x00000660
EAX: 0x8452bd5c, EBX: 0x8452bd2c, ECX: 0x16186300, EDX: 0x00000000
CR2: 0x00000000, EBP: 0x8452bce8, ESI: 0x00000310, EDI: 0xed1b1000
EFL: 0x00010202, EIP: 0x8d64b36d, CS: 0x00000008, DS: 0x00000010
Error code: 0x00000000

Backtrace (CPU 7), Frame : Return Address (4 potential args on stack)
0x8452bad8 : 0x21acfa (0x5ce650 0x8452bb0c 0x223156 0x0)
0x8452bb28 : 0x2a6ac2 (0x590a50 0x8d64b36d 0xe 0x590c1a)
0x8452bc08 : 0x29c968 (0x8452bc20 0x246 0x8452bce8 0x8d64b36d)
0x8452bc18 : 0x8d64b36d (0xe 0x48 0x10 0x290010)
0x8452bce8 : 0x8d6505d2 (0x16186300 0x176072d4 0x1 0x8452bd24)
0x8452bd78 : 0x8d64bd2c (0x18aa7a00 0x16186300 0x8452bdaf 0x0)
0x8452bdc8 : 0x8d6a5953 (0x16186300 0x3 0x0 0xffffffff)
0x8452be28 : 0x8e1d4a40 (0x2009d300 0x175ee550 0x310 0x3)
0x8452beb8 : 0x8e1d3845 (0x7551a004 0x1c 0x7 0x3)
0x8452bf88 : 0x8e1d3aa2 (0x18aa5c00 0x2 0x324 0x0)
0x8452bfa8 : 0x8e1d1591 (0x18aa5c00 0x17647200 0x8452bfc8 0x22700b)
0x8452bfc8 : 0x29c68c (0x754e7000 0x0 0x10 0x163a5640)
Kernel Extensions in backtrace (with dependencies):
com.RME.driver.FirefaceAudioDriver(2.64)@0x8e1d0000->0x8e1d8fff
dependency: com.apple.iokit.IOAudioFamily(1.7.0fc16)@0x8e696000
dependency: com.apple.iokit.IOFireWireFamily(4.1.7)@0x8d68c000
com.apple.driver.AppleFWOHCI(4.3.4)@0x8d642000->0x8d667fff
dependency: com.apple.iokit.IOPCIFamily(2.6)@0x841d3000
dependency: com.apple.iokit.IOFireWireFamily(4.1.7)@0x8d68c000
com.apple.iokit.IOFireWireFamily(4.1.7)@0x8d68c000->0x8d6cefff

BSD process name corresponding to current thread: kernel_task

Mac OS version:
10B504

Kernel version:
Darwin Kernel Version 10.0.0: Fri Jul 31 22:47:34 PDT 2009; root:xnu-1456.1.25~1/RELEASE_I386
System model name: MacPro3,1 (Mac-F42C88C8)

MC · 2009-10-29 14:36:03

We are constantly working on this and are even in contact with Apple about this issue. As soon as the culprit is found there will be a new driver (surprise surprise).

scottkrk · 2009-12-05 05:55:36

For me this 2 month old bug is getting worse. Now I have to shutdown the computer, turn on the FF800, and restart the computer, otherwise the computer will freeze.

This bug has caused dozens of crashes over the last 2 months so I assume various files may have become corrupted. Short of reformatting the HD and reinstalling all my software, is there anything (i.e. trashing preferences etc) I can do to improve the stability of FF800?

wehurlbert · 2009-12-05 17:00:02

Yes, this is troubling. I don't seem to have it as bad as you, but I get a lockup if I don't treat the FF800
just right. This appears to be with anything which touches the FF800: Logic 9.0.2, Cubase 5.0.1, Audio
MIDI Setup. (Mac OS X 10.6.2, FF800 1.47 and 2.6.4a.)

-Wayne

whinecellarstudio · 2009-12-06 01:04:08

I've been dealing with a similar issue for months; for me, I get a Kernel Panic 100% of the time if my FF800 is powered on before I boot my Mac. If I turn it on after the Mac boots, it's fine. I've had my FF800 for about 5 years and never had an ounce of trouble with it until recently. Once these kernel panics started happening, they got more and more frequent. I too feared corruption so I started with a fresh OS install and upgraded/updated everything (FF drivers, Snow Leopard, Logic 9.0.2) but it still happens. Again, all is well as long as I power up my FF800 after booting, but I never had to do this before - my FF800 was on all the time.

Hope a stable solution is found soon!

scottkrk · 2009-12-06 05:12:51

Jim I noticed you and I both have 16GB of RAM, Wayne do you also have 16GB? I am wondering if there is something peculiar about our setups?

I would have thought a MacPro 2008 with FF800 would not be that uncommon so I am surprised more people are not talking about this issue?

Maybe I should do a poll on Gearslutz?

On a lighter note this reminds me of the voodoo surrounding external SCSI hard-drive was in the 1990s, using the FF800 for the last couple of months has me walking on egg shells

Scott

Last edited by scottkrk (2009-12-06 05:13:23)

wehurlbert · 2009-12-06 07:08:17

Scott, same machine (Mac Pro early 2008 2 x 2.8) but only 8 gigs of RAM.

-Wayne

alienimplant · 2009-12-06 20:44:31

I also have kernel panics every time when launching Logic 9 while using the RME FF 400 after my laptop has been put to sleep, once I moved to Snow Leopard. 2.2 Intel Core Duo MacBook Pro here.

whinecellarstudio · 2009-12-06 21:29:00

Hey Scott,

I had this problem before upgrading to 16GB RAM (I had 8 before that). What's really strange to me is that this seems to have started at random for me after years of no trouble whatsoever. I hadn't done any updates of any kind - but once it started happening, it got worse and worse and now it's pretty much a given. Very frustrating, as my RME stuff has always been the most reliable gear I've owned!

scottkrk · 2009-12-08 01:38:52

Matthias,

I understand when you solve the problem you will release an update (not surprised:-) ).

But after two month of this serious and deteriorating bug an update on progress would be greatly appreciated by your customers.

Scott

scottkrk · 2009-12-08 07:40:38

Matthias,

Could you at least acknowledge that this is a software problem and that I don't need to send in my hardware for repair?

Thanks,
Scott

MC · 2009-12-08 07:54:12

Definitely not a hardware problem.

tristan · 2009-12-08 13:20:32

ok, so just fix that driver problem ! we paid A LOT for that device and it HAS to work.

cigame · 2009-12-10 15:25:08

Try this new driver:
http://www.rme-audio.de/download/fireface_x86_265.zip

mattrixx · 2009-12-11 05:14:37

Is that the official 'next release' awaiting postage to the downloads website? Or is a beta of some form?

RME User Forum

#1 2009-10-15 09:25:20

RE: Kernel Panic FF800 Driver 2.6.4 Mac OSX 10.6.1 Logic Pro 9.0.2

#2 2009-10-15 14:46:16

Re: RE: Kernel Panic FF800 Driver 2.6.4 Mac OSX 10.6.1 Logic Pro 9.0.2

#3 2009-10-15 15:22:18

Re: RE: Kernel Panic FF800 Driver 2.6.4 Mac OSX 10.6.1 Logic Pro 9.0.2

#4 2009-10-16 07:23:54

Re: RE: Kernel Panic FF800 Driver 2.6.4 Mac OSX 10.6.1 Logic Pro 9.0.2

#5 2009-10-16 07:55:57

Re: RE: Kernel Panic FF800 Driver 2.6.4 Mac OSX 10.6.1 Logic Pro 9.0.2

scottkrk wrote:

#6 2009-10-16 09:38:29

Re: RE: Kernel Panic FF800 Driver 2.6.4 Mac OSX 10.6.1 Logic Pro 9.0.2

emdebee wrote:

scottkrk wrote:

#7 2009-10-16 10:13:36

Re: RE: Kernel Panic FF800 Driver 2.6.4 Mac OSX 10.6.1 Logic Pro 9.0.2

scottkrk wrote:

emdebee wrote:

scottkrk wrote:

#8 2009-10-16 11:21:40

Re: RE: Kernel Panic FF800 Driver 2.6.4 Mac OSX 10.6.1 Logic Pro 9.0.2

#9 2009-10-16 12:52:17

Re: RE: Kernel Panic FF800 Driver 2.6.4 Mac OSX 10.6.1 Logic Pro 9.0.2

#10 2009-10-16 16:55:22

Re: RE: Kernel Panic FF800 Driver 2.6.4 Mac OSX 10.6.1 Logic Pro 9.0.2

#11 2009-10-16 21:27:13

Re: RE: Kernel Panic FF800 Driver 2.6.4 Mac OSX 10.6.1 Logic Pro 9.0.2

#12 2009-10-16 23:56:03

Re: RE: Kernel Panic FF800 Driver 2.6.4 Mac OSX 10.6.1 Logic Pro 9.0.2

#13 2009-10-17 07:41:31

Re: RE: Kernel Panic FF800 Driver 2.6.4 Mac OSX 10.6.1 Logic Pro 9.0.2

#14 2009-10-18 07:47:40

Re: RE: Kernel Panic FF800 Driver 2.6.4 Mac OSX 10.6.1 Logic Pro 9.0.2

#15 2009-10-18 09:20:16

Re: RE: Kernel Panic FF800 Driver 2.6.4 Mac OSX 10.6.1 Logic Pro 9.0.2

#16 2009-10-19 12:50:41

Re: RE: Kernel Panic FF800 Driver 2.6.4 Mac OSX 10.6.1 Logic Pro 9.0.2

#17 2009-10-19 13:36:16

Re: RE: Kernel Panic FF800 Driver 2.6.4 Mac OSX 10.6.1 Logic Pro 9.0.2

#18 2009-10-19 15:16:23

Re: RE: Kernel Panic FF800 Driver 2.6.4 Mac OSX 10.6.1 Logic Pro 9.0.2

#19 2009-10-20 07:26:43

Re: RE: Kernel Panic FF800 Driver 2.6.4 Mac OSX 10.6.1 Logic Pro 9.0.2

#20 2009-10-21 00:52:55

Re: RE: Kernel Panic FF800 Driver 2.6.4 Mac OSX 10.6.1 Logic Pro 9.0.2

MC wrote:

#21 2009-10-21 11:02:53

Re: RE: Kernel Panic FF800 Driver 2.6.4 Mac OSX 10.6.1 Logic Pro 9.0.2

S-E Hansson wrote:

#22 2009-10-29 06:40:53

Re: RE: Kernel Panic FF800 Driver 2.6.4 Mac OSX 10.6.1 Logic Pro 9.0.2

#23 2009-10-29 14:36:03

Re: RE: Kernel Panic FF800 Driver 2.6.4 Mac OSX 10.6.1 Logic Pro 9.0.2

#24 2009-12-05 05:55:36

Re: RE: Kernel Panic FF800 Driver 2.6.4 Mac OSX 10.6.1 Logic Pro 9.0.2

#25 2009-12-05 17:00:02

Re: RE: Kernel Panic FF800 Driver 2.6.4 Mac OSX 10.6.1 Logic Pro 9.0.2

#26 2009-12-06 01:04:08

Re: RE: Kernel Panic FF800 Driver 2.6.4 Mac OSX 10.6.1 Logic Pro 9.0.2

#27 2009-12-06 05:12:51

Re: RE: Kernel Panic FF800 Driver 2.6.4 Mac OSX 10.6.1 Logic Pro 9.0.2

#28 2009-12-06 07:08:17

Re: RE: Kernel Panic FF800 Driver 2.6.4 Mac OSX 10.6.1 Logic Pro 9.0.2

#29 2009-12-06 20:44:31

Re: RE: Kernel Panic FF800 Driver 2.6.4 Mac OSX 10.6.1 Logic Pro 9.0.2

#30 2009-12-06 21:29:00

Re: RE: Kernel Panic FF800 Driver 2.6.4 Mac OSX 10.6.1 Logic Pro 9.0.2

#31 2009-12-08 01:38:52

Re: RE: Kernel Panic FF800 Driver 2.6.4 Mac OSX 10.6.1 Logic Pro 9.0.2

#32 2009-12-08 07:40:38

Re: RE: Kernel Panic FF800 Driver 2.6.4 Mac OSX 10.6.1 Logic Pro 9.0.2

#33 2009-12-08 07:54:12

Re: RE: Kernel Panic FF800 Driver 2.6.4 Mac OSX 10.6.1 Logic Pro 9.0.2

#34 2009-12-08 13:20:32

Re: RE: Kernel Panic FF800 Driver 2.6.4 Mac OSX 10.6.1 Logic Pro 9.0.2

#35 2009-12-10 15:25:08

Re: RE: Kernel Panic FF800 Driver 2.6.4 Mac OSX 10.6.1 Logic Pro 9.0.2

#36 2009-12-11 05:14:37