Enjoy this quick-faq page listing the hottest and most current FAQ topics from RME. This page will be updated frequently and allows you to either select a question from the drop-down list, or search for keywords on the page.
The latest drivers are always found on the download
Not yet. Signals can be routed with a cable, e.g. from ADAT out to in (check the correct clock settings!) Internal routing will be added in a future driver release.
We don't have specific recommendations / reference notebooks at this time. Current user recommendations can be found in the newsgroup. A new driver for ENE cardbus controllers (http://h18007.www1.hp.com/support/files/hpcpqnk/us/download/18388.html) fixes these controllers' performance problems, also for non-HP notebooks. According to recent customer feedback, new O2 Micro controllers (6933) also seem to perform better than previous versions.
Windows is playing back system sounds with the card. These are sampled at 32k. Please disable Windows system sounds by choosing "No sounds" in "Sounds and Audio devices" in the Control Panel. A blank entry means 'unsaved scheme' with sounds still active.
The internal sync connector is not operational. Use word clock or SPDIF to sync two Multiface or Digiface.
RME cards are compatible with PCI-X slots. For details on G5 compatibility, see http://www.rme-audio.com/english/mac/osxcom.htm PCI-X slots will not provide lower latency. PCI Express is a new, completely different standard, used mainly on graphics cards. No other cards exist at this time. Only a few hi-end RAID adapters are expected to be available as PCI Express version later on.
As described in the manual the speaker protection feature only works on the phones output.
Make sure to activate the Master Mute / Solo button before muting/soloing a channel.
TotalMix stores and reads its presets from the files preset11.mix
to preset81.mix. These files are found in the directory User, <Username>,
Library / Preferences / Hammerfall DSP. The first number indicates the current
preset, the second number the current card/system. Full dual display support
with automatically corrected position is not implemented
RME's drivers and software are fully compatible to Hyperthreading. If there are problems, it is likely to be a software (audio) or driver (drive controller) issue.
No. Although Windows 64 allows to run 32 bit software (as Windows XP still allows to run 16 bit software), drivers must be 64 bit, or they won't work. These special drivers will be released in the future (no date yet).
This refers to the method the CoreAudio driver uses to encode the audio streams for the host app. All this affects is how the host app and driver communicate. It has nothing at all to do with how the host app represents the audio to the user, or how the host application stores and retrieves the file from disk (which is the app's responsibility, not the driver's).
Driver installation requires version 10.2.8 or 10.3.3
You need to disconnect your Multiface or Digiface from power (or the host cable) for a little while when booting between OS9 and OSX.
No. It only handles the card's onboard mixer. VST or other plugins and instruments are processed by the host's CPU. Only dedicated DSP cards (UAD-1 or TC Powercore) will add performance.
No, the HDSP MADI card's driver is different from that of the other HDSP cards, simultaneous operation under ASIO is not possible. When using MME drivers, it is possible, though. In OSX, Cubase, Logic and other programs do not support multi-card-operation, which also applies to two identical cards.
This card requires different EPROMS for MAC and PC operation. See http://www.rme-audio.com/english/techinfo/update_epromham.htm
For information on G5 compatibility, see http://www.rme-audio.de/english/mac/osxfaq.htm#alarm
Information about boot or initialization problems of the HDSP PCI card can be found here.
For detailed information on the self-oscillation problem of the HDSP PCI card click here.
The W2k/XP driver of the DIGI32, 96 and Hammerfall series always installs two ASIO drivers, one for the DIGI96 series and one for the Hammerfall, even when only one of both is present as hardware in the system. Although this causes no further problem (the invalid ASIO driver can't be loaded without the corresponding hardware), it worries many users.
It's quite simple to remove the invalid entries. RME provides two files for this purpose:
Simply download the corresponding file, double click on it, and confirm the changes to the registry.
On a dual CPU system Windows 2000 uses
a special method to handle interrupts (higher than 15, APIC), but on single
CPU systems all devices will have the same IRQ (9.) While this seems to
be no big problem on laptops, most desktop computers show significant performance
problems. The timing critical access on the audio hardware is no longer
Windows 2000 will re-start
and re-install all hardware. After this the PC will use the BIOS' IRQ assignments.
To use ASIO at lowest latencies under Windows 2000 single CPU systems, the 'system performance' has to be optimized for background tasks. Go to Control Panel/System/Advanced/Performance Options. Change the default 'Applications' to 'Background tasks'. The lowest usable latency will drop from 23 ms to around 3 ms.
For detailed information on these problems and explanations on Windows XP's '10 entry limit' click here.
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